FREQUENTLY ASKED QUESTIONS
What types of cards are compatible with ShuffleBoss products?
All ShuffleBoss products are designed to work with standard-size playing cards, including Poker, Blackjack, Bridge, and UNO-style cards. However, compatibility may vary slightly between models — please check the individual product description for exact card size details.
Do all ShuffleBoss card shufflers operate the same way?
No. Some models like ShuffleBoss PRO™ operate automatically with a motor and one-touch system, while other models like ZEFFO™ use a manual crank system. Always refer to the specific product page to understand how each model works.
Do ShuffleBoss card shufflers require power or batteries?
Power requirements depend on the model:
- ShuffleBoss PRO™ uses USB-C power (no batteries required).
- ZEFFO™ is a manual, hand-crank operated model and does not require batteries.
- PROMIX™ requires batteries.
Check the product description for each item’s power details.
Are ShuffleBoss card shufflers suitable for family game nights or professional play?
Yes! ShuffleBoss products are great for both casual game nights and more serious card games. Some models like ShuffleBoss PRO™ are precise and fast, making them suitable even for competitive.
How long does shipping take?
Shipping usually takes 5–15 business days depending on your location. Once your order ships, you’ll receive a tracking number by email. Typically processing takes 1–4 business days before shipment.
How can I track my order?
Once your order has shipped, you can track it using your tracking number on the Track Your Order page. For more information, please review our Shipping Policy.
What is the return policy?
If you are not satisfied with your purchase, you can request a refund or replacement within 30 days of delivery as long as the product is unused and in original condition.
Is there a warranty on ShuffleBoss products?
Yes. All ShuffleBoss products include manufacturer warranty coverage for defects. Contact support if you experience any issues.
How do I contact ShuffleBoss support?
If you have any questions or need help, visit the Contact page or write to our support email support@shuffleboss.com — we’ll respond as soon as possible.