Terms of service
These Terms of Service govern your use of shuffleboss.com and any purchases made through the website.
The terms “ShuffleBoss”, “we”, “us” and “our” refer to the operator of the ShuffleBoss store. By accessing our website or placing an order, you agree to these Terms, our Privacy Policy, Refund Policy and Shipping Policy.
Nothing in these Terms limits or excludes any mandatory consumer rights available to you under applicable law.
1. Website Use
You may use this website only for lawful purposes.
You must not:
- misuse, damage or interfere with the website;
- attempt to gain unauthorised access to the website or another customer’s account;
- upload malicious code;
- copy or commercially exploit website content without permission;
- use the website in a way that violates applicable laws or the rights of others.
You are responsible for providing accurate and current information when placing an order or creating an account.
2. Products
We make reasonable efforts to present our products accurately. However, colours and appearance may vary slightly depending on your screen and device settings.
Product descriptions, prices and availability may be updated when necessary. Any changes will not affect orders that have already been accepted, except where required to correct an obvious error or comply with applicable law.
Products must be used in accordance with the provided instructions and for their intended purpose.
3. Orders
Placing an order is an offer to purchase a product. We may reject or cancel an order for legitimate reasons, including:
- the product being unavailable;
- incorrect pricing or product information;
- suspected fraud or unauthorised payment;
- delivery restrictions;
- an error affecting the order.
If we cancel an order after payment has been received, the amount paid will be refunded to the original payment method.
Please review your order carefully before submitting it. If you wish to cancel an order, contact support@shuffleboss.com as soon as possible. We will try to cancel it before processing or shipment, but cancellation cannot be guaranteed once fulfilment has started.
This does not affect any statutory cancellation or withdrawal rights you may have.
4. Prices and Payments
The price charged will be the price displayed at checkout when the order is placed.
Applicable taxes, shipping charges and other costs will be shown at checkout where required. Import duties, customs fees or local charges may apply depending on the destination and are the customer’s responsibility unless explicitly stated otherwise at checkout.
Payments are processed by third-party payment providers. You confirm that you are authorised to use the selected payment method and that the information provided is accurate.
5. Shipping and Delivery
Processing and estimated delivery times are described in our Shipping Policy.
Delivery dates are estimates and may be affected by carriers, customs processing, local conditions or circumstances outside our reasonable control.
Where required by applicable consumer law, the risk of loss or damage remains with us until the order is delivered to you or a person designated by you. This does not apply if you independently arrange a carrier that was not offered by us.
Please provide a complete and accurate delivery address. We are not responsible for delays caused by incorrect or incomplete information supplied by the customer.
6. Returns and Refunds
Returns, refunds, damaged products and the European Union right of withdrawal are governed by our Refund Policy.
Our voluntary return policy does not replace or limit any mandatory consumer rights, including rights relating to faulty, damaged or incorrectly described products.
7. Intellectual Property
The website and its content, including text, branding, graphics, photographs, videos and design elements, are owned by or licensed to ShuffleBoss and are protected by applicable intellectual property laws.
You may use the website for personal, non-commercial purposes. You may not reproduce, distribute, modify or commercially use our content without prior written permission.
8. Reviews and Feedback
If you submit a review, photograph, video or other feedback, you confirm that you have the right to share it and that it is accurate and lawful.
You retain ownership of your content but grant us a non-exclusive, worldwide and royalty-free licence to display, reproduce and use it for operating and promoting ShuffleBoss.
We may remove content that is unlawful, abusive, misleading, unrelated to the product or infringes another person’s rights. We will not remove a genuine review solely because it expresses a negative opinion.
9. Third-Party Services
Our website may use or link to third-party services, including payment providers, order-tracking services and Shopify.
Your use of third-party services may be subject to their own terms and privacy policies. Shopify provides the e-commerce platform, but purchases made through this store are made directly from ShuffleBoss, not Shopify.
10. Privacy
Our collection and use of personal information are described in our Privacy Policy.
Information may also be processed by Shopify and other service providers required to operate the website, process payments, fulfil orders and provide customer support.
11. Website Availability and Errors
We try to keep the website accurate and available, but we cannot guarantee that it will always operate without interruption or technical errors.
We may correct typographical errors, inaccurate descriptions, pricing mistakes or availability information. If an error affects an order you have already placed, we will contact you and provide an appropriate solution, including a refund where necessary.
12. Liability
To the extent permitted by law, ShuffleBoss is not responsible for indirect or unforeseeable losses resulting from the use of the website.
Nothing in these Terms excludes or limits liability where it cannot legally be excluded, including liability for fraud, personal injury caused by negligence, mandatory product liability or statutory consumer rights.
Products purchased from ShuffleBoss remain covered by any mandatory legal guarantees applicable in the customer’s country.
13. Governing Law and Disputes
These Terms are governed by the laws of Lithuania.
If you are a consumer, this choice of law does not deprive you of any protection provided by the mandatory laws of your country of residence. Any dispute will be handled by the courts having jurisdiction under applicable law.
Before starting formal proceedings, please contact us at support@shuffleboss.com so we can try to resolve the issue.
Consumers may also use any applicable consumer dispute-resolution authority or procedure available to them.
14. Changes to These Terms
We may update these Terms when our services, business practices or legal obligations change.
The Terms in effect when your order was placed will continue to apply to that purchase unless a change is required by law or is more favourable to you.
The latest version will always be available on this page.
15. Severability
If any part of these Terms is found to be invalid or unenforceable, the remaining sections will continue to apply.
16. Contact
Questions about these Terms can be sent to:
Email: support@shuffleboss.com
